I asked her how much. I returned a water heater, today. Brought it to my local Home Depot. I bought a tall but needed a short because of venting. I went back to home depot to pick up my new heater and they told me they needed the old one. Rheem diagnostic it with me and told me the water heater is done for. Go through the policies carefully, so that you do not face any inconvenience while returning The Home Depot's local water heater repair technicians are licensed, insured and background checked for your peace of mind. UPDATE: I painstakingly put everything back together. Or call for assistance: 1.888.837.1451. Can I take the box back up and return this to Lowe's to swap it for a short? The returns desk refunded me my original $198 or whatever it was (including the tax). Six year warranty. So bring it to my local Home Depot. At Reliance Home Comfort™, your comfort is our top priority. The Home Depot has a variety of products with a different return policy; we are covering them all here so that you are well aware of your product and its return policy. We also opened a Home Depot credit card that day and were given $30.00 off the purchase. Now in March of 2013 the same hot water heater went. The Home Depot is an essential retailer to the communities we serve, and we’re committed to keeping stores open just as we always do during times of crisis and natural disaster. So I call the 1866 number. But it’s still under the 6 year warranty. My tenants gas water heater died. Purchased Jan 26, 2004. My Rheem Gas Water heater started leaking and it’s putting out the fire. I said ok I'll take it. I went to Lowe's, both a new one, brought it to the basement, unboxed it, and realized water heaters come in different sizes. They’ll help me get squared away. 38,000 BTU Gas Water Heater with 6 Year Warranty Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. Home Depot’s own in-store purchase return policy says: We require a valid ID for non-receipted returns and returns generated from purchases made with store credits. Home Depot return policy Showing 1-30 of 30 messages. We back our water heater repair service with a 90-day labor warranty. Quality Work Guaranteed . Our purchase included 4 hanging flower baskets at $11.97 each (this item did not include a plant or flower, it is Rheem Performance 151L (40 Gal.) On July 19, 2008 my husband and I purchased $190.26 worth of items at the Blairsville Home Depot. Then she said the most expensive for 99.99 is a lifetime warranty on your hot water heater. 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